Glass & Glazing Tips

How to Get a Faster Glass Quote:
What Photos, Measurements and Details to Send Your Glazier

Getting a glass quote does not always require a site visit straight away. For many jobs, a few clear photos and the right basic information can help a glazier understand what is needed before coming out.

Whether you need broken glass replaced, a new shower screen, a pet door installed into glass or another glazing job, sending useful information from the start can make the quoting process much easier.

Here is what to send Collins Glass & Glazing when requesting a quote.

Take Photos That Show the Whole Job

A close-up photo of broken glass is useful, but it often does not show enough of the surrounding area.

Try to send at least one photo showing the entire window, door, shower screen or glass panel, followed by a closer photo showing the damaged area or the part you want changed.

For example, if a sliding door has broken glass, a wider photo can help show the frame, door type and surrounding area rather than only the cracked pane.

Good lighting helps too. You do not need professional photos, just clear ones that show what the glazier will be working with.

Include Rough Measurements

If possible, provide an approximate width and height of the glass or opening.

These measurements do not need to be perfect. They are simply useful for understanding the approximate size of the job.

Final measurements may still need to be taken professionally before glass is ordered or installed, particularly for custom glazing and shower screens.

Tell Us Where the Job Is

Include the suburb where the work is required.

Collins Glass & Glazing works across Geelong and surrounding areas, so knowing the location helps when discussing availability, travel and the next step.

If the glass is already broken, also mention whether the property is currently secure or whether the job needs urgent attention.

Explain What You Want Done

A short explanation is usually enough.

For example:

• broken window glass that needs replacing

• existing shower screen being replaced

• new shower screen for a renovated bathroom

• pet door to be installed into glass

• mirror or custom glass required

• damaged glass door

• residential or commercial glazing work

If you know anything useful about the existing glass or frame, include that too. If not, clear photos can often help.

Getting a Quote for a Pet Door?

For pet door enquiries, Collins Glass & Glazing asks customers to send a photo of the door or glass area as well as a photo of the pet.

The pet photo helps give an idea of the size of door required.

For many pet door enquiries, Sam can then discuss the options and often provide an initial quote over the phone before the new safety glass and pet door are organised.

Ready to Request a Glass Quote?

The more useful information you send initially, the easier it is for Sam to understand the job and let you know the best next step.

You can send Collins Glass & Glazing photos and details through the online enquiry form, or call Sam directly if you would rather talk through the job.

Need a glass quote in Geelong or surrounding areas? Send through a few photos, your suburb and a brief description of what you need.

Collins Glass & Glazing's online enquiry and lead-handling system was developed with Rockium, using automation to help capture job details, photos and customer enquiries and make follow-up more efficient.